Shipping & Returns

SHIPPING: 

Your handmade designs will be shipped to you via An Post. We ship our beautiful pieces within Ireland and worldwide via registered tracked post, or as per selected option at checkout. See costs below which will be added at checkout. You will receive notification once your parcel has been sent. 

Within Ireland: €5 standard post 

€10 express post

Collection / Delivery is available in Ennis, Co.Clare only - please select Delivery option on checkout and you will be contacted by email with further details. If you have any questions please email khandsdesigns@gmail.com 

Rest of world: €15 registered & tracked

Please note that all K.Hands Designs pieces are made to order. Please read note on lead times before you place your order. Please be aware that shipping times are from the time your piece has been created for you and not from the time you place your order. For any queries contact khandsdesigns@gmail.com.

International orders may incur taxes and duties applied by customs in the country where the order is delivered. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will lie with the customer. To determine exactly what these charges may be, please contact your local customs office to obtain further details.

RETURNS: 

We really hope you love your handmade piece however if you are unhappy with it, let us know. We offer an exchange or full refund if you decide to return your order within 60 days of purchase. (Due to hygiene reasons, we cannot offer an exchange/return on earrings.) (Items that have been personalised i.e stamped necklaces cannot be exchanged/returned.)  

We will repair manufacturing faults at no cost within 6 months of the purchase date, however it is our policy that you return the piece for inspection before agreeing to the repair. Manufacturing faults do not include scratched surfaces, general wear and tear or pieces that have been bent, are oxidising or plating is fading. K.Hands Designs jewellery is made by hand, each piece is individual and therefore there may be slight differences from the images shown on the website.